RM
Rebone M

1 reviews | Active since Jun 2023

16 Jun 2023, 12:14

Withdrawal

Hello am Rebone Mashala my contact *** I hv been doing withdrawal with betway since the beginning of this month they are reversing money money telling me to send my documents and I did sent them but still no action I have been calling them for several times can they please give me my money so that I can go to other sites where I can get piece of mind

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Replies (3)
Betway - South Africa
Betway - South Africa's reply16 Jun 2023, 19:02
Official
Hi Rebone,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Formal feedback to your review will be offered the next business.
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards,
Betway Team
Betway - South Africa
Betway - South Africa's reply19 Jun 2023, 07:54
Official
Hi Rebone,

Your account is now passed for withdrawal processing. 

A request has been raised, asking for the processing of your EFT withdrawal payment. 

Regards,
Betway Team

Betway - South Africa
Betway - South Africa's reply19 Jun 2023, 09:24
Official
Hi Rebone,

Thank you for allowing time for our team to work your case. 

Our FICA team is still in the process of passing your account for withdrawal processing, please allow more time for us to secure authorization from the relevant team. 

Feedback will definitely be relayed during the course of the day. 

Regards,
Betway Team