KM
Kabelo M

1 reviews | Active since Sept 2025

18 Sept 2025, 05:51

Withdrawal

Hi at Betway, on the 16th I made a withdrawal of 1300 to my Capitec account. It showed on the app under withdrawal transactions that it was paid into my account but the money still not showing. Can you kindly check your systems please.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply18 Sept 2025, 07:04
Official
Hi Kabelo,   
Thank you for your review. We appreciate the time you took to raise this matter.   
 May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.      And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards,  Betway Team  
Betway - South Africa
Betway - South Africa's reply23 Sept 2025, 09:51
Official
Hi Kabelo, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team