MB
Mongezi B
1 reviews | Active since Jun 2020
05 Nov 2021, 15:16
Withdrawal
Been with betaway for some time now but every time I have to withdraw I am told to submit fica docs of which I did long time ago, i called their customer service and spoke to a guy named Brandon and instead of listening to my query he just told me nonsense
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Replies (2)
Betway - South Africa's replyOfficial
05 Nov 2021, 15:46Hi Mongezi,
Thank you for your review and for your patience in awaiting a follow up from us.
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply05 Nov 2021, 15:46
Official
Hi Mongezi,
Thank you for your review and for your patience in awaiting a follow up from us.
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
10 Feb 2022, 14:48Hi Mongezi,
Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Feb 2022, 14:48
Official
Hi Mongezi,
Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team