RA
Ruan A
1 reviews | Active since Dec 2021
18 Dec 2021, 19:58
Withdrawal
The last month i have been having a problem to withdraw my funds into my bank account. They keep on repeating that I should upload documents as i already did multiple times. When asking for someone's assistance they tell me to wait a day or two and I get no outcome doing that. Their service provided is really poor when it comes to the withdrawal of funds.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
18 Dec 2021, 20:58Hi Ruan
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply18 Dec 2021, 20:58
Official
Hi Ruan
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
RA
Ruan A's updateReviewer Update
18 Dec 2021, 21:35Thanks for the quick response and solving the issue
RA
Ruan A's update18 Dec 2021, 21:35
Reviewer Update
Thanks for the quick response and solving the issue
Betway - South Africa's replyOfficial
20 Dec 2021, 08:33Hi Ruan,
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Betway - South Africa's reply20 Dec 2021, 08:33
Official
Hi Ruan,
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team