KM
Khosi M

1 reviews | Active since Dec 2025

02 Dec 2025, 21:45

Withdrawal

It’s been four weeks since I tried to withdraw the money. When I contacted the call centre, I was informed that my account is under standard review, and they are unable to provide a turnaround time.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply03 Dec 2025, 06:57
Official
Hi Khosi,   We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.    One of our team members will follow up with you soon to address any concerns you may have.   Thank you for sharing the thrill and the love of the game with us as part of the Betway family.    And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage    Regards,  Betway Team 
Betway - South Africa
Betway - South Africa's reply03 Dec 2025, 12:58
Official
Hi Khosi,  
Thank you for your review and for your patience in awaiting a follow-up from us.  

We have communicated to you privately on this platform providing feedback regarding your query.  

Regards, Betway Team