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Kim F

1 reviews | Active since Aug 2026

25 Aug 2026, 18:28

Withdrawal

I not happy at all i did a withdrawal from my betway account used Absa cash send that was the 19 August then it said paid on the 20 August haven't received the sms with the 10 digit code and i have been sending emails and trying to call but no response.

Please can I get a response soon as possible.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply28 Aug 2026, 08:47
Official
Hi Kim,,

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. 
 
One of our consultants will contact you [today/tomorrow/ the next business day] between 09h00 and 17h00 to assist you further. 
 
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. 
 
Regards,
Betway Team
Betway - South Africa
Betway - South Africa's reply28 Aug 2026, 12:27
Official
Hi Kim, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We have attempted to contact you; however, we were unfortunately unable to reach you.
 
Kindly advise on a convenient time for us to contact you to discuss the matter further.
 
Your response will be greatly appreciated.
 
Regards, 
Betway Team