LK
Luyolo K

1 reviews | Active since Aug 2026

28 Aug 2026, 09:55

WITHDRAWAL ****

I heard recently about the so- called withdrawal ****s taking place at Betway. I wanted to see for myself.

Having had an already existing account wiyh Betway, I went on to deposit a measly R10 (which btw, was processed instantly). I played a few slot games. When my balance reached R70, I decided to withdraw.

My chosen withdrawal method is 1 Voucher. (So im expecting to receive a message containing the 16 digit voucher code to the value of R70). They have this withdrawal tracker thing on there and it says payment complete. However it has been 2 days now. I have not received no message from betway. Ive checked the notification bell on the app. My emails. Ive tried contacting an agent via live chat, USELESS. Total waste of time. You are simply told to wait - ENDLESSLY

Ive sent emails which have still not been rep**** to.

And to think, I was disputing those **** claims. I said not Betway. I just had to see for myself. I must stay I am disappointed.

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply28 Aug 2026, 13:03
Official
Hi Luyolo, Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team