JS
Johannes S
1 reviews | Active since Feb 2014
07 Jun 2026, 14:36
Withdrawal
I don't understand why all of a sudden there's few checks that needs to be done on my account that I have been having for a. Long time just release my funds
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
08 Jun 2026, 08:47Hi Johannes, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply08 Jun 2026, 08:47
Official
Hi Johannes, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
JS
Johannes S's updateReviewer Update
09 Jun 2026, 00:53If I was able to bet, then why should my account be on hold when I am supposed to receive my funds, what level service is this, or what kind of games are you trying to play????
If someone is able to deposit money, it shouldn't be a problem when funds has to be paid to their account, I have been having this account for so long, and why all of a sudden you holding my finds??
Le sa tlwaela gampe lona, those funds are more important to us, we have kids, we have families, we have emergencies, don't do things for your own interest, that's a tola BS!!, I was sitting there waiting for funds since I had an emergency, and ya'll decide to hold them coz you felt like that, RESPECT!!! PEOPLE!!!
THIS IS NOT A NEW ACCOUNT, IT'S VERY ACTIVE ACCONT!!!
If someone is able to deposit money, it shouldn't be a problem when funds has to be paid to their account, I have been having this account for so long, and why all of a sudden you holding my finds??
Le sa tlwaela gampe lona, those funds are more important to us, we have kids, we have families, we have emergencies, don't do things for your own interest, that's a tola BS!!, I was sitting there waiting for funds since I had an emergency, and ya'll decide to hold them coz you felt like that, RESPECT!!! PEOPLE!!!
THIS IS NOT A NEW ACCOUNT, IT'S VERY ACTIVE ACCONT!!!
JS
Johannes S's update09 Jun 2026, 00:53
Reviewer Update
If I was able to bet, then why should my account be on hold when I am supposed to receive my funds, what level service is this, or what kind of games are you trying to play????
If someone is able to deposit money, it shouldn't be a problem when funds has to be paid to their account, I have been having this account for so long, and why all of a sudden you holding my finds??
Le sa tlwaela gampe lona, those funds are more important to us, we have kids, we have families, we have emergencies, don't do things for your own interest, that's a tola BS!!, I was sitting there waiting for funds since I had an emergency, and ya'll decide to hold them coz you felt like that, RESPECT!!! PEOPLE!!!
THIS IS NOT A NEW ACCOUNT, IT'S VERY ACTIVE ACCONT!!!
If someone is able to deposit money, it shouldn't be a problem when funds has to be paid to their account, I have been having this account for so long, and why all of a sudden you holding my finds??
Le sa tlwaela gampe lona, those funds are more important to us, we have kids, we have families, we have emergencies, don't do things for your own interest, that's a tola BS!!, I was sitting there waiting for funds since I had an emergency, and ya'll decide to hold them coz you felt like that, RESPECT!!! PEOPLE!!!
THIS IS NOT A NEW ACCOUNT, IT'S VERY ACTIVE ACCONT!!!
Betway - South Africa's replyOfficial
09 Jun 2026, 10:41Hi Johannes,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today at 13:30pm per your request to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today at 13:30pm per your request to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Betway - South Africa's reply09 Jun 2026, 10:41
Official
Hi Johannes,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today at 13:30pm per your request to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today at 13:30pm per your request to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards,Betway Team