sS
sewata S
1 reviews | Active since Sept 2016
29 Nov 2022, 16:23
Winning ticket not paid.this is poor service
Betway this is the second time my winning ticket not paid I have ticket that have won on lunchtime uk49s today So why the ticket is not yet paid?? This is poor service...this is second time this heppening to me
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
30 Nov 2022, 07:34Hi Raymond,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply30 Nov 2022, 07:34
Official
Hi Raymond,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
30 Nov 2022, 09:57Hi Raymond,
Your case is being treated with urgency and thank you for following up once again.
An escalation is queued with our products team and feedback will be offered once received.
Please allow time for us to diligently work this one for you until resolution is met.
Regards,
Betway Team
Your case is being treated with urgency and thank you for following up once again.
An escalation is queued with our products team and feedback will be offered once received.
Please allow time for us to diligently work this one for you until resolution is met.
Regards,
Betway Team
Betway - South Africa's reply30 Nov 2022, 09:57
Official
Hi Raymond,
Your case is being treated with urgency and thank you for following up once again.
An escalation is queued with our products team and feedback will be offered once received.
Please allow time for us to diligently work this one for you until resolution is met.
Regards,
Betway Team
Your case is being treated with urgency and thank you for following up once again.
An escalation is queued with our products team and feedback will be offered once received.
Please allow time for us to diligently work this one for you until resolution is met.
Regards,
Betway Team
Betway - South Africa's replyOfficial
30 Nov 2022, 15:54Hi Raymond,
Our team is glad to advise that your query is now resolved and the appropriate payout was loaded into your Betway account: 30 Nov 2022 13:13 802.00
Please excuse the inconvenience and frustration caused.
Regards,
Betway Team
Our team is glad to advise that your query is now resolved and the appropriate payout was loaded into your Betway account: 30 Nov 2022 13:13 802.00
Please excuse the inconvenience and frustration caused.
Regards,
Betway Team
Betway - South Africa's reply30 Nov 2022, 15:54
Official
Hi Raymond,
Our team is glad to advise that your query is now resolved and the appropriate payout was loaded into your Betway account: 30 Nov 2022 13:13 802.00
Please excuse the inconvenience and frustration caused.
Regards,
Betway Team
Our team is glad to advise that your query is now resolved and the appropriate payout was loaded into your Betway account: 30 Nov 2022 13:13 802.00
Please excuse the inconvenience and frustration caused.
Regards,
Betway Team