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1 reviews | Active since May 2025

30 May 2025, 14:18

Winning ticket given as loss

My ticket was supposed to win but it has been given as a loss.I betted on my ticket CF Montreal over 1.5 as one of my selections and it has been given as a loss even though they scored 2 goals

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Replies (2)
Betway - South Africa
Betway - South Africa's reply30 May 2025, 14:19
Official
Hi There, 
Thank you for your review, we appreciate the time you took to raise this matter. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 
 
May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply02 Jun 2025, 16:25
Official
 Hi There, 
Thank you for your review, we appreciate the time you took to raise this matter. 

Kindly note that this matter has been attended to and has been resolved. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team