MN
Michael N

1 reviews | Active since Nov 2024

09 Nov 2024, 11:02

Why betway

I'm certainly not happy with the delay in my payment over such a small amount, I've called in several times and they keep telling me of the issue not being on there side, it's the bank, but ur 24 hour policy is being breached.... Betway is letting us down. Yet they have so many competitors yaz

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply09 Nov 2024, 23:19
Official
Hi Michael, 
 
Thank you for sharing your review. We appreciate your feedback and value your patience. 
 
Our office hours are Monday to Friday. We'll respond promptly upon our return to provide assistance and resolve your issue. 
 
Thank you for your understanding.
 
Best regards,
Betway Team 
Betway - South Africa
Betway - South Africa's reply11 Nov 2024, 10:29
Official
Hi Michael, 
 
Thank you for sharing your review. We appreciate your feedback and value your patience. 

Kindly note that we have tried to reach out to you on call with the registered details you have provided. 

The line keeps ringing to voice mail, we would like to confirm if you have received the withdrawal in question as it shows on our end that your last request was completed. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards,Betway Team