NM
Nkosinathi M
1 reviews | Active since Nov 2022
17 Oct 2025, 19:28
While playing aviator I reported some errors towards the system used by betway for serval times on weekends, hence today I loaded a voucher which is OTT it doesn't appear on my account, while trying to communicate with agencies am being ghosted
Poor service and ignorance towards customers . delays via time and services .
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Replies (2)
Betway - South Africa's replyOfficial
20 Oct 2025, 06:45 Hi Nkosinathi,
Thank you for your review. We appreciate the time you took to raise this matter.
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply20 Oct 2025, 06:45
Official
Hi Nkosinathi,
Thank you for your review. We appreciate the time you took to raise this matter.
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
NM
Nkosinathi M's updateReviewer Update
25 Oct 2025, 01:09Please do and stop making excuses, also inform your team to look forward on reports also train them to answer correctly.
NM
Nkosinathi M's update25 Oct 2025, 01:09
Reviewer Update
Please do and stop making excuses, also inform your team to look forward on reports also train them to answer correctly.