HK
Howard K
1 reviews | Active since Oct 2020
12 Nov 2020, 19:51
Well done Petrus
So the reason for the 5 stars is to thank the Manager Petrus who called and took the time to listen to my complaint or query and I have to say that the issue was resolved which he did not have to as I understand that sometimes delays can take place and all companies experience system issues but he explained to me what the delay was and took ownership and resolved my query even before calling me. So I want to thank Petrus I hope I spelt his name right and also hello peter is not only there to mention the bad but also to applaud the good
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Betway - South Africa's replyOfficial
12 Nov 2020, 20:14Hi Howard Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply12 Nov 2020, 20:14
Official
Hi Howard Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team