WD
Wesley D

1 reviews | Active since Jan 2019

16 Aug 2023, 16:15

Welcome bonus

Betway claims to match your first deposit but after depositing money I am still waiting for my welcome bonus. I've spoken to 3 consultants all of them have escalated the matter and I have still not received my welcome bonus. If this is how it goes to get a welcome bonus I would hate to see the procedure to get winnings deposited into your bank account.

Not a good start. Will be closing my account!!!!!

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply17 Aug 2023, 06:27
Official
Hi Wesley,
 Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team