LS
Lindie S
1 reviews | Active since Apr 2025
11 Dec 2025, 08:40
Warning
Warning:Betway not to be trusted!! Deposit R1500 via OTT voucher.Withdraw the money via EFT. Waited 2 or more days.Money transferred back into my Betway account.Then I tried withdrawing using Betway cash collect. Waited 2 more days,nothing happened. Reversed the money,played at least R150.Then I withdraw R1450 after I won and lost R50.Using again EFT. Checked my banking details again and still after 2 days..nothing!!!Sent emails, phoned them 4 times.Chat on Betway live..nothing..zero.So if you want to never see your money again..try Betway
Helpful (0)
Replies (11)0
Replies (11)
Betway - South Africa's replyOfficial
11 Dec 2025, 09:27Hi Lindie,
Thank you for your review. We appreciate the time you took to raise this matter.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Thank you for your review. We appreciate the time you took to raise this matter.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply11 Dec 2025, 09:27
Official
Hi Lindie,
Thank you for your review. We appreciate the time you took to raise this matter.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Thank you for your review. We appreciate the time you took to raise this matter.
At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
LS
Lindie S's updateReviewer Update
12 Dec 2025, 08:58Just a question..Am I also going to be waiting 2 weeks for the email?
LS
Lindie S's update12 Dec 2025, 08:58
Reviewer Update
Just a question..Am I also going to be waiting 2 weeks for the email?
LS
Lindie S's updateReviewer Update
12 Dec 2025, 12:44I'm going to the Gambling Attorneys.
LS
Lindie S's update12 Dec 2025, 12:44
Reviewer Update
I'm going to the Gambling Attorneys.
LS
Lindie S's updateReviewer Update
12 Dec 2025, 16:43I don't care about my account with you..I care about the money that was in the account.
LS
Lindie S's update12 Dec 2025, 16:43
Reviewer Update
I don't care about my account with you..I care about the money that was in the account.
LS
Lindie S's updateReviewer Update
12 Dec 2025, 19:20So after I wrote a review on HelloPeter,Betway terminated my account and took the R1455 also.So,people please beware of the site if you don't want to loose money
LS
Lindie S's update12 Dec 2025, 19:20
Reviewer Update
So after I wrote a review on HelloPeter,Betway terminated my account and took the R1455 also.So,people please beware of the site if you don't want to loose money
Betway - South Africa's replyOfficial
15 Dec 2025, 09:18Hi Lindi,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
Betway - South Africa's reply15 Dec 2025, 09:18
Official
Hi Lindi,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
LS
Lindie S's updateReviewer Update
17 Dec 2025, 14:58Betway is withholding funds-enough excuses!
They terminated my account while R1455 was still in my account just after I wrote a review here on HelloPeter.
I made countless calls,no answer.Sent multiple emails, all with no meaningful response.
I am not interested in repeated excuses-I want the money released.
If this is not resolved immediately, I will have no option but to escalate the issue to the National Gambling Board of South Africa.
I demand that you released my money without further delay.
Regards
L Steenkamp
They terminated my account while R1455 was still in my account just after I wrote a review here on HelloPeter.
I made countless calls,no answer.Sent multiple emails, all with no meaningful response.
I am not interested in repeated excuses-I want the money released.
If this is not resolved immediately, I will have no option but to escalate the issue to the National Gambling Board of South Africa.
I demand that you released my money without further delay.
Regards
L Steenkamp
LS
Lindie S's update17 Dec 2025, 14:58
Reviewer Update
Betway is withholding funds-enough excuses!
They terminated my account while R1455 was still in my account just after I wrote a review here on HelloPeter.
I made countless calls,no answer.Sent multiple emails, all with no meaningful response.
I am not interested in repeated excuses-I want the money released.
If this is not resolved immediately, I will have no option but to escalate the issue to the National Gambling Board of South Africa.
I demand that you released my money without further delay.
Regards
L Steenkamp
They terminated my account while R1455 was still in my account just after I wrote a review here on HelloPeter.
I made countless calls,no answer.Sent multiple emails, all with no meaningful response.
I am not interested in repeated excuses-I want the money released.
If this is not resolved immediately, I will have no option but to escalate the issue to the National Gambling Board of South Africa.
I demand that you released my money without further delay.
Regards
L Steenkamp
LS
Lindie S's updateReviewer Update
17 Dec 2025, 19:46This response is identical to your previous reply and does not address my complaint. My issue remains unresolved. Please escalate this matter to management. If I do not receive a proper response in 48 hours, I will procceed with formal complaint to the relevant gambling authorities
LS
Lindie S's update17 Dec 2025, 19:46
Reviewer Update
This response is identical to your previous reply and does not address my complaint. My issue remains unresolved. Please escalate this matter to management. If I do not receive a proper response in 48 hours, I will procceed with formal complaint to the relevant gambling authorities
LS
Lindie S's updateReviewer Update
17 Dec 2025, 19:49And the matter was never resolved from my side.You had not refunded me and as such the matter stay unresolved
LS
Lindie S's update17 Dec 2025, 19:49
Reviewer Update
And the matter was never resolved from my side.You had not refunded me and as such the matter stay unresolved
LS
Lindie S's updateReviewer Update
18 Dec 2025, 12:21Not resolved
I contacted the NGB (National Gambling Board)
I contacted the NGB (National Gambling Board)
LS
Lindie S's update18 Dec 2025, 12:21
Reviewer Update
Not resolved
I contacted the NGB (National Gambling Board)
I contacted the NGB (National Gambling Board)
Betway - South Africa's replyOfficial
18 Dec 2025, 12:59Hi Lindi,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team
Betway - South Africa's reply18 Dec 2025, 12:59
Official
Hi Lindi,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team