MP
Mandla P

1 reviews | Active since Nov 2020

28 Apr 2025, 08:18

Voucher nightmare

Betway how does one get hold of you guys ,since he 25th i made a withdrawal of 20r 1voucher still no message and yesterday I made a withdrawal of 1voucher again but of 150r no message kindly tell me where is my vouchers gone too

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply28 Apr 2025, 08:54
Official
Hi  Mandla,  Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
MP
Mandla P's update28 Apr 2025, 09:17
Reviewer Update
Thank you just assist and send the 2 voucher numbers I want to use them please
MP
Mandla P's update28 Apr 2025, 09:30
Reviewer Update
Thank you I finally got response from the chat on-site...got my vouchers
Thank you
Betway - South Africa
Betway - South Africa's reply28 Apr 2025, 09:36
Official
Hi Mandla, 
Thank you for your patience and for allowing us the opportunity to resolve this for you. 
We appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.  At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage   We thank you again and hope that your future experience with Betway will be much improved going forward.  Regards, Betway Team