WM
Wisani M

1 reviews | Active since Nov 2020

18 Nov 2020, 18:29

Very very bad service when coming to payment

I withdrew my winnings on the 7th of november. I am still waiting for my payments. When you call, you will be on hold for over 30minutes before you speak to a consultant who is going to tell you that your matter has been escalated by her sending an email

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply18 Nov 2020, 19:09
Official
 
Hi Wisani 
 
Thank you for your review and for your patience in awaiting a follow up from us. 
 
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. 
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team