NB
Ntsiki B
1 reviews | Active since Mar 2021
09 Jul 2025, 16:22
Very disappointed with Betway
My account got hacked and I reported my account and it got locked….they instructed me on how to reactive my account on the 19th of June 2025 and now it’s the 9th of July 2025 and they still sing the same song which say they have escalated the issue I should wait for 24 to 48 hours….im really disappointed that I have to wait for almost a month for my account to be reactivated and I’m thinking of deleting the app and try other platforms because clearly Betway doesn’t have about their clients
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
09 Jul 2025, 17:22 Hi Ntsiki, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply09 Jul 2025, 17:22
Official
Hi Ntsiki, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
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Ntsiki B's updateReviewer Update
09 Jul 2025, 18:24I will highly appreciate it if you can just unlock my account
NB
Ntsiki B's update09 Jul 2025, 18:24
Reviewer Update
I will highly appreciate it if you can just unlock my account
Betway - South Africa's replyOfficial
10 Jul 2025, 07:47Hi Ntsiki, Thank you for your review
As soon as we have an update, we'll give you feedback about your account.
Regards, Betway Team
As soon as we have an update, we'll give you feedback about your account.
Regards, Betway Team
Betway - South Africa's reply10 Jul 2025, 07:47
Official
Hi Ntsiki, Thank you for your review
As soon as we have an update, we'll give you feedback about your account.
Regards, Betway Team
As soon as we have an update, we'll give you feedback about your account.
Regards, Betway Team