Very bad service

Item: Betway - South Africa
Rating: 1
Author: joseph D

I contacted betway regarding my eft withdrawal on Sunday 25th, they said they have escalated this so it will be processed quick. Tuesday they said they already released my withdrawal Monday but it will reflect on my account Wednesday. Wednesday night they said they will get back to me, I'm still waiting

Helpful (0)

Replies (3)

Betway - South Africa's replyOfficial

30 Apr 2021, 17:02

Hi Joseph

Thank you for your response.

A reply has been sent from our support desk to your email inbox to confirm the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you.

Regards,

Betway Team

Betway - South Africa's reply30 Apr 2021, 17:02

Official

Hi Joseph

Thank you for your response.

A reply has been sent from our support desk to your email inbox to confirm the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you.

Regards,

Betway Team

joseph D's updateReviewer Update

30 Apr 2021, 21:18

Thanks Betway team, I have received my withdrawal today.

joseph D's update30 Apr 2021, 21:18

Reviewer Update

Thanks Betway team, I have received my withdrawal today.

Betway - South Africa's replyOfficial

10 Feb 2022, 15:00

Hi Joseph,

Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply10 Feb 2022, 15:00

Official

Hi Joseph,

Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team