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Nomcebo N
1 reviews | Active since Jun 2018
29 Dec 2025, 20:22
Unprofessional conduct
unprofessional and rude conduct I experienced from one of your customer support agents named Betty, during my recent interaction with your support team. she rudely dismissed me and ended the conversation without providing any help.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
30 Dec 2025, 08:41 Hi Nomncebo,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 08h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 08h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply30 Dec 2025, 08:41
Official
Hi Nomncebo,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 08h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 08h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's replyOfficial
31 Dec 2025, 09:07Hi Nomncebo, Thank you for your review and for your patience in awaiting a follow-up from us. Please note that we have attempted to contact you, but unfortunately, to no avail. Could you please advise on a suitable time for us to contact you to discuss the matter further? Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply31 Dec 2025, 09:07
Official
Hi Nomncebo, Thank you for your review and for your patience in awaiting a follow-up from us. Please note that we have attempted to contact you, but unfortunately, to no avail. Could you please advise on a suitable time for us to contact you to discuss the matter further? Your response will be greatly appreciated. Regards, Betway Team