Unpaid withdrawals

My Withdrawal on Wednesday 08/10/25 @ 19:58 is saying that it was paid into my account but still has not Reflected in my account today Sunday 12/10/25. I have further made another withdrawal this morning 12/10/25 @ 01:20 and it still says processing almost 6 hours later, there is something wrong with whoever is processing the payments and unfortunately I will be reporting betway to the finance ombudsman as us customers have put our trust in you guys but are failing us when it comes to paying our rightful monies.