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Simon M

1 reviews | Active since Nov 2023

25 Jun 2025, 23:22

Unlock my account

Betway locked my account for no reason it's been 3 weeks now since my account has been blocked and inside I have More than R13 000 I made withdrawal of R3888 then immediately my account was locked I tried to call them several times but they telling me to wait and it's been 3 weeks now without any feedback betway is treating me bad I want to use my money I want my account back ASAP what they are doing to me is not fair so please bring back my account

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply26 Jun 2025, 07:35
Official
Hi Simon, 
 
Thank you for your review and patience in awaiting a follow-up from us. 
 
We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply27 Jun 2025, 08:08
Official
 
Hi Simon, 
 
Thank you for your review and patience in awaiting a follow-up from us. 

We would like to advise that your account is currently under a standard review, and once this review has been concluded, please note that the relevant department will provide you with feedback directly.

Kindly allow us some time for the update on this review. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpa 

Regards, 
Betway Team