DD
Dominic D
1 reviews | Active since Aug 2023
05 Dec 2025, 20:01
Unlock my account
Good day, I have been trying to log in my betway.co.za account since last week but it says access denied I even tried to reset password but I can't log in I tried to talk to customer service but no help. They're locked my account with no reason
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
08 Dec 2025, 07:19Hi Dominic,
Thank you for your review. We appreciate the time you took to raise this matter.
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply08 Dec 2025, 07:19
Official
Hi Dominic,
Thank you for your review. We appreciate the time you took to raise this matter.
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's replyOfficial
09 Dec 2025, 11:19Hi Dominic,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Betway - South Africa's reply09 Dec 2025, 11:19
Official
Hi Dominic,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
DD
Dominic D's updateReviewer Update
16 Dec 2025, 06:23You didn't call me...I tried to call but no answer
DD
Dominic D's update16 Dec 2025, 06:23
Reviewer Update
You didn't call me...I tried to call but no answer
Betway - South Africa's replyOfficial
17 Dec 2025, 12:22Hi Dominic,
Thank you for your review. We have tried reaching out to you, sadly to no avail.
Following the conclusion of the review, your account has been permanently terminated in accordance with our Terms and Conditions.
We understand this may be disappointing, and we truly appreciate the time you’ve spent with us.
This notice hereby serves to confirm that this matter was resolved and that no further attention pertaining to this matter is required.
Should you have any questions regarding your account status or balance, feel free to contact our support team directly at https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply17 Dec 2025, 12:22
Official
Hi Dominic,
Thank you for your review. We have tried reaching out to you, sadly to no avail.
Following the conclusion of the review, your account has been permanently terminated in accordance with our Terms and Conditions.
We understand this may be disappointing, and we truly appreciate the time you’ve spent with us.
This notice hereby serves to confirm that this matter was resolved and that no further attention pertaining to this matter is required.
Should you have any questions regarding your account status or balance, feel free to contact our support team directly at https://www.betway.co.za/contactpage
Regards,
Betway Team