Unlock my account!

Item: Betway - South Africa
Rating: 1
Author: Tanya-Leigh Pillay

Betway has my account locked since early this year with my winnings. I have received poor customer service where no one is able to explain or assist me, as they advise to me, nothing can be done and that I just have to wait. I have been waiting almost a year now.

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

11 Dec 2024, 08:00

Hi Tanya-Leigh

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply11 Dec 2024, 08:00

Official

Hi Tanya-Leigh

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

11 Dec 2024, 11:39

Hi Tanya-Leigh,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply11 Dec 2024, 11:39

Official

Hi Tanya-Leigh,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team