jW
joe W
1 reviews | Active since Sept 2023
16 Jul 2025, 16:06
unhappy
Since 2023 i am struggling with my account to be reinstated my cell phone number that i registered on betway was changed by someone and i reported it for the past week im struggling to get my numer that i registed with reinstated that keep telling me that it has been flaged i must wait 24 hours every day same answer i had R300 on that account
Helpful (0)
Replies (7)0
Replies (7)
Betway - South Africa's replyOfficial
17 Jul 2025, 07:04Hi Joe, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply17 Jul 2025, 07:04
Official
Hi Joe, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
Betway - South Africa's replyOfficial
17 Jul 2025, 10:27 Hi Joe, Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have made multiple attempts to contact you, and all calls have gone to voicemail.
Please may we ask you to advise us on a more suitable time to contact you regarding this matter, please include an alternative number should you have.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
Kindly note that we have made multiple attempts to contact you, and all calls have gone to voicemail.
Please may we ask you to advise us on a more suitable time to contact you regarding this matter, please include an alternative number should you have.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
Betway - South Africa's reply17 Jul 2025, 10:27
Official
Hi Joe, Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have made multiple attempts to contact you, and all calls have gone to voicemail.
Please may we ask you to advise us on a more suitable time to contact you regarding this matter, please include an alternative number should you have.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
Kindly note that we have made multiple attempts to contact you, and all calls have gone to voicemail.
Please may we ask you to advise us on a more suitable time to contact you regarding this matter, please include an alternative number should you have.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
jW
joe W's updateReviewer Update
17 Jul 2025, 10:58Please dont phone me i lost my hearing and it fustrating cosi can here you have my email addresss as well as my whatsapp number the number im using for betway ***
jW
joe W's update17 Jul 2025, 10:58
Reviewer Update
Please dont phone me i lost my hearing and it fustrating cosi can here you have my email addresss as well as my whatsapp number the number im using for betway ***
Betway - South Africa's replyOfficial
17 Jul 2025, 12:04 Hi Joe, Thank you for your review .
Kindly note that we need you to email us a service provider confirmation letter. (network)
This is to confirm that this number is still registered in your name in order for us to review the reinstatement of this number.
You may email this document to us to ***
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
Kindly note that we need you to email us a service provider confirmation letter. (network)
This is to confirm that this number is still registered in your name in order for us to review the reinstatement of this number.
You may email this document to us to ***
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
Betway - South Africa's reply17 Jul 2025, 12:04
Official
Hi Joe, Thank you for your review .
Kindly note that we need you to email us a service provider confirmation letter. (network)
This is to confirm that this number is still registered in your name in order for us to review the reinstatement of this number.
You may email this document to us to ***
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
Kindly note that we need you to email us a service provider confirmation letter. (network)
This is to confirm that this number is still registered in your name in order for us to review the reinstatement of this number.
You may email this document to us to ***
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. Regards,Betway Team
jW
joe W's updateReviewer Update
17 Jul 2025, 14:48l my documents are with you my number that needs to be reinstated is *** i have send my documents over and over again
jW
joe W's update17 Jul 2025, 14:48
Reviewer Update
l my documents are with you my number that needs to be reinstated is *** i have send my documents over and over again
jW
joe W's updateReviewer Update
17 Jul 2025, 14:51what service provider document this is a prepaid sim i have been using this number for ever where must i get that this is bull i lost R300 on this betway due to my account that has been hacked since 2023 i reportd it now you have al this stories its unacceptable
jW
joe W's update17 Jul 2025, 14:51
Reviewer Update
what service provider document this is a prepaid sim i have been using this number for ever where must i get that this is bull i lost R300 on this betway due to my account that has been hacked since 2023 i reportd it now you have al this stories its unacceptable
Betway - South Africa's replyOfficial
18 Jul 2025, 06:41 Hi Joe, Thank you for your review
We appreciate your feedback on this. Could you contact your network service provider to get the confirmation document?
This will confirm that you are the current owner of the cell phone number in question.
Regards,Betway Team
We appreciate your feedback on this. Could you contact your network service provider to get the confirmation document?
This will confirm that you are the current owner of the cell phone number in question.
Regards,Betway Team
Betway - South Africa's reply18 Jul 2025, 06:41
Official
Hi Joe, Thank you for your review
We appreciate your feedback on this. Could you contact your network service provider to get the confirmation document?
This will confirm that you are the current owner of the cell phone number in question.
Regards,Betway Team
We appreciate your feedback on this. Could you contact your network service provider to get the confirmation document?
This will confirm that you are the current owner of the cell phone number in question.
Regards,Betway Team