LK
Leon K
1 reviews | Active since May 2024
23 May 2024, 23:13
Unhappy & dissatisfied customer
Unfortunately, I am writing to express my dissatisfaction with betway south africa. it's been 7 days now and counting my betway account been locked after my big win on slots and after several deposits and withdrawals, i've been making on account and uploaded all the required documents proving that i'm the rightful of the account, with no joy been sent around & with empty promises that the supervisor will call me until now, i havent received any call gee this this ridiculous
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
24 May 2024, 07:29Hi Leon,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply24 May 2024, 07:29
Official
Hi Leon,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
28 May 2024, 08:09Hi Leon,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have received the documents and the review process is currently underway.
Once this has been completed we will ensure that we keep you updated with any information.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have received the documents and the review process is currently underway.
Once this has been completed we will ensure that we keep you updated with any information.
Regards,
Betway Team
Betway - South Africa's reply28 May 2024, 08:09
Official
Hi Leon,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have received the documents and the review process is currently underway.
Once this has been completed we will ensure that we keep you updated with any information.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have received the documents and the review process is currently underway.
Once this has been completed we will ensure that we keep you updated with any information.
Regards,
Betway Team
Betway - South Africa's replyOfficial
28 May 2024, 09:27Hi Leon,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have been trying to contact you on the provided mobile number and the line has been ringing to voice mail.
May we please ask that you confirm when will be best to contact you Leon, this as we need to speak to you directly regarding this account.
Please advise if you have an alternative number we can contact you on, please.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have been trying to contact you on the provided mobile number and the line has been ringing to voice mail.
May we please ask that you confirm when will be best to contact you Leon, this as we need to speak to you directly regarding this account.
Please advise if you have an alternative number we can contact you on, please.
Regards,
Betway Team
Betway - South Africa's reply28 May 2024, 09:27
Official
Hi Leon,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have been trying to contact you on the provided mobile number and the line has been ringing to voice mail.
May we please ask that you confirm when will be best to contact you Leon, this as we need to speak to you directly regarding this account.
Please advise if you have an alternative number we can contact you on, please.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have been trying to contact you on the provided mobile number and the line has been ringing to voice mail.
May we please ask that you confirm when will be best to contact you Leon, this as we need to speak to you directly regarding this account.
Please advise if you have an alternative number we can contact you on, please.
Regards,
Betway Team