IE
Ismarelda E
1 reviews | Active since Sept 2025
09 Apr 2026, 09:58
Unhappy customer
I win at some of the games on 8April 2026 but my payment didn't reflect in my account yet.....But it shows its been payout when I checked on my betway app.No responds om email and live support chats is no help at all over and over they ask same question and u in queue for more than hour but nothing.....it's really frustrating they never resolved an issue....
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Replies (1)
Betway - South Africa's replyOfficial
09 Apr 2026, 11:01Hi Ismarelda, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply09 Apr 2026, 11:01
Official
Hi Ismarelda, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team