KM
Kate M
1 reviews | Active since Nov 2021
17 Feb 2026, 10:09
Unhappy Client
I withdrew R300 via FNB eWallet on Friday 13/02/2026 ,status says withdrawal paid and completed on Friday 13/02/2026 at 09:24, but I never received any messages from FNB for an eWallet and when I check*120*277# code, it says R0.00 . So Betway who did you send the message to? The live chat says payment was finalised and the calls are answered
Helpful (0)
Replies (5)0
Replies (5)
Betway - South Africa's replyOfficial
17 Feb 2026, 10:22 Hi Kate,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply17 Feb 2026, 10:22
Official
Hi Kate,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
KM
Kate M's updateReviewer Update
17 Feb 2026, 10:33Thanks to Neo for the speedy resolution, much appreciated
KM
Kate M's update17 Feb 2026, 10:33
Reviewer Update
Thanks to Neo for the speedy resolution, much appreciated
Betway - South Africa's replyOfficial
17 Feb 2026, 10:37Hi Kate,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Betway - South Africa's reply17 Feb 2026, 10:37
Official
Hi Kate,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
KM
Kate M's updateReviewer Update
17 Feb 2026, 10:39Excellent customer service, 5⭐⭐⭐⭐⭐
KM
Kate M's update17 Feb 2026, 10:39
Reviewer Update
Excellent customer service, 5⭐⭐⭐⭐⭐
Betway - South Africa's replyOfficial
17 Feb 2026, 10:49Hi Kate,
We appreciate the rating.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
We appreciate the rating.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Betway - South Africa's reply17 Feb 2026, 10:49
Official
Hi Kate,
We appreciate the rating.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
We appreciate the rating.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team