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Yvonne S

1 reviews | Active since Nov 2017

01 Aug 2023, 09:59

Unhappy Betway

Good day,

for the past 3 days i have been trying to get a hold of Betway via phone, email and also live conversation regarding my locked account but i cannot get a hold of them to assist me.

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply01 Aug 2023, 10:04
Official
Hi Yvonne,

Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team
Betway - South Africa
Betway - South Africa's reply01 Aug 2023, 14:46
Official
Hi Yvonne,

Reviews escalated on this platform are prioritized, however, internal process has to be fully observed. 

Please allow time for our team to conduct and relay feedback when received. 

Regards,
Betway Team
YS
Yvonne S's update03 Aug 2023, 12:02
Reviewer Update
Hi,
Its been 48 hours and i have no feedback on my locked account.