SS
Sibusiso S
1 reviews | Active since Oct 2022
13 Feb 2026, 12:01
Unfairly locked my account
Betway have locked my account without any explanation and when i call them they told me to wait 48 hours and that 48 hours have expired twice. Please help
Helpful (0)
Replies (1)0
Replies (1)
Betway - South Africa's replyOfficial
13 Feb 2026, 12:08Hi Sibusiso,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply13 Feb 2026, 12:08
Official
Hi Sibusiso,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team