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Mandla P
1 reviews | Active since Nov 2025
29 Mar 2026, 15:32
Unauthorized use of OTT on Betway
My OTT voucher has been redeemed without my authorization, voucher number being *** I enquired with OTT merchant nt and received a receipt from them clarifying that number of the betway account The voucher was redeemed under betway 276****41
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Replies (5)MP
Mandla P's updateReviewer Update
29 Mar 2026, 16:57Does the betting site Betway have a turnaround time to respond on such a platform or will I have to wait till Monday
MP
Mandla P's update29 Mar 2026, 16:57
Reviewer Update
Does the betting site Betway have a turnaround time to respond on such a platform or will I have to wait till Monday
Betway - South Africa's replyOfficial
30 Mar 2026, 17:01Hi Mandla,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply30 Mar 2026, 17:01
Official
Hi Mandla,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
MP
Mandla P's updateReviewer Update
03 Apr 2026, 16:39Still no answer from you guys
MP
Mandla P's update03 Apr 2026, 16:39
Reviewer Update
Still no answer from you guys
MP
Mandla P's updateReviewer Update
04 Apr 2026, 13:41When exactly will this be resolved if I may ask Betway
MP
Mandla P's update04 Apr 2026, 13:41
Reviewer Update
When exactly will this be resolved if I may ask Betway
Betway - South Africa's replyOfficial
07 Apr 2026, 10:31Hi Mandla,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Betway - South Africa's reply07 Apr 2026, 10:31
Official
Hi Mandla,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team