NM
Nicolene M
1 reviews | Active since Feb 2025
25 Jan 2026, 13:06
Unauthorised withdrawals via voucher 1
It's been 2weeks since I deposited, money into my betway account and instantly there were withdrawals via voucher 1 lost all my money and still no answer from betway Unauthorized withdrawals from my account
Helpful (0)
Replies (9)0
Replies (9)
Betway - South Africa's replyOfficial
26 Jan 2026, 08:35Hi Nicolene,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply26 Jan 2026, 08:35
Official
Hi Nicolene,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's replyOfficial
27 Jan 2026, 09:57Hi Nicolene,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time and alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Betway - South Africa's reply27 Jan 2026, 09:57
Official
Hi Nicolene,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time and alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
NM
Nicolene M's updateReviewer Update
19 Feb 2026, 20:13Unprofessional and disappointing still not sorted and account blocked
Contact me
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Contact me
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NM
Nicolene M's update19 Feb 2026, 20:13
Reviewer Update
Unprofessional and disappointing still not sorted and account blocked
Contact me
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Contact me
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Betway - South Africa's replyOfficial
20 Feb 2026, 16:13Hi Nicolene,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time and alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
Betway - South Africa's reply20 Feb 2026, 16:13
Official
Hi Nicolene,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time and alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Betway Team
NM
Nicolene M's updateReviewer Update
21 Feb 2026, 02:18Best time is 08h00 in the morning
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NM
Nicolene M's update21 Feb 2026, 02:18
Reviewer Update
Best time is 08h00 in the morning
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Betway - South Africa's replyOfficial
23 Feb 2026, 08:04 Hi Nicolene,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.
One of our consultants will contact you today just after 08:00 AM to assist you further.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply23 Feb 2026, 08:04
Official
Hi Nicolene,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.
One of our consultants will contact you today just after 08:00 AM to assist you further.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.
Regards,
Betway Team
NM
Nicolene M's updateReviewer Update
16 Mar 2026, 04:12please contact me
NM
Nicolene M's update16 Mar 2026, 04:12
Reviewer Update
please contact me
Betway - South Africa's replyOfficial
16 Mar 2026, 17:46Hi Nicolene,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Betway - South Africa's reply16 Mar 2026, 17:46
Official
Hi Nicolene,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
NM
Nicolene M's updateReviewer Update
17 Mar 2026, 00:42thank you
NM
Nicolene M's update17 Mar 2026, 00:42
Reviewer Update
thank you