NS
Nico S

1 reviews | Active since Jun 2026

02 Jun 2026, 13:27

Unauthorised withdrawals by betway insiders

In the last week 3 withdrawels was made whilst i was playing via 1 voucher , did not get a sms only notification on site inbox .. amount was in total for 1250 , i tried to reverse it and the system didnt allow me , managed to claim 1 voucher pin of the value of 90 rand , since i have closed my account and whilst trying to reverse unauthorised withdrawals changing passwords. Live chat and calling did not work , waate of time , i am confident that it is inside betway self on staff members who are making these withdrawls . Such a pity up and to now it was a great site. Surely i big playform like betway have security software to pick up suspicious activity on logged in users at the same time from diffrent ip addresses, we are living in 2026 ..

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Replies (6)
Betway - South Africa
Betway - South Africa's reply02 Jun 2026, 16:48
Official
Hi Nico, Thank you for your review and for your patience in while we review your account.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, Betway Team 
NS
Nico S's update03 Jun 2026, 01:37
Reviewer Update
Hi ,

Thanks for the reply and concern..Much appreciated., I would like to see my withdrawels reversed without waiting a week or two. As fast as they can take a deposit , that is what we as punters need on live support with actual immediate results .So please do prove ne wrong , and make my heart feel better about betway with returning those withdrawals..Thank you in advance..
Betway - South Africa
Betway - South Africa's reply04 Jun 2026, 14:18
Official
Hi Nico,  Thank you for your review and for your patience in awaiting a follow-up from us.   We have attempted to contact you; however, we were unfortunately unable to reach you. Kindly advise on a convenient time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team 
NS
Nico S's update04 Jun 2026, 15:44
Reviewer Update
Hi there , anytime from 16:30
NS
Nico S's update04 Jun 2026, 20:53
Reviewer Update
Or if it is on the 5th , please do anytime from 09:00 am. Thanks
NS
Nico S's update06 Jun 2026, 21:47
Reviewer Update
Non satisfaction found in case . please be aware of the platform