LM
Lethabo M
1 reviews | Active since Jun 2020
21 Oct 2021, 19:40
Trouble redeeming ott voucher
I bought a R10 ott voucher and as I tried to redeem it it said error at first then when I tried again it says duplicate entry but doesn't reflect in my account. Tried contacting live support but I waited for long without being a assigned an agent.
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Betway - South Africa's replyOfficial
21 Oct 2021, 20:05Hi Lethabo Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards,Betway Team
Betway - South Africa's reply21 Oct 2021, 20:05
Official
Hi Lethabo Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards,Betway Team