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Abongile N

1 reviews | Active since Jun 2014

14 Dec 2024, 10:27

Transparency lacking

Please when you have a competition you must be transparent i have been winning on your scratch card but you guys deceive us plea fix this Betaway and please call me and fix this here is my no *** /*** if my winnings expired please re activate them as i called but your employees don't know instead they misleading u as clients.

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Replies (2)
Betway - South Africa
Betway - South Africa's reply16 Dec 2024, 10:05
Official
Hi Abongile,  Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team   

Best regards,

Betway - South Africa
Betway - South Africa's reply18 Dec 2024, 14:39
Official
Hi Abongile, 

As discussed, I have sent you an email from ***. 

Please reply to the email if you still need further assisrance. 

Regards, Betway Team   

Best regards,