BT
Brian T

1 reviews | Active since Sept 2026

12 Sept 2026, 09:56

The issue of a bet slip losing with zero total losses, This issue, Worse I have been trying to contact live support for two days without a reply

The issue of a bet slip losing with zero total losses, This issue, Worse I have been trying to contact live support for two days without a reply. I'm quite sure that this error has happened to a lot of people thinking they lost a bet while they didn't. I suggest people pay attention to their bet slips cause wow this is absurd.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply14 Sept 2026, 17:02
Official
Hi Brian,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,
Betway Team