KD
Kelly D
1 reviews | Active since Nov 2020
24 May 2024, 15:02
THANKS TO TONY
I have had a query investigation conducted for over two weeks with regards to an outstanding payment not being credited to my account. Tony at Betway has kept me well informed and has shown empathy and compassion towards my frustration with such grace. He has made such an unfortunate experience bearable for me. I received a call from him to let me know that my query has been resolved and that my funds have been credited to my account. Thank you Tony for taking an interest in the issue raised and for handling it as though it’s the only query you had. I truly appreciate it.
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Replies (1)Betway - South Africa's replyOfficial
24 May 2024, 15:05Hi Kelly, Thank you for your review. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply24 May 2024, 15:05
Official
Hi Kelly, Thank you for your review. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
