JW
Jare W

1 reviews | Active since Dec 2023

10 Dec 2023, 21:50

Thank you Brendon

I’m very thankful for Brendon’s help and for him constantly call me back . Thank you for the great costumer service

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Replies (3)
Betway - South Africa
Betway - South Africa's reply10 Dec 2023, 21:53
Official
Hi Jare

Thank you for your review.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team
JW
Jare W's update13 Dec 2023, 17:24
Reviewer Update
As per my previous premature review. I take all things good said about Betway and its consultants who knows absolutely nothing about client device and the company products. I’ve escalated a matter concerning a reversal on my account, uploaded all necessary documents and proof needed as per the company’s requirements but they have failed to deliver proper feedback nor has my matter been resolved. 24-48 hours was the wait and now 72 hours later and 4 consultants later, we still in the same boat with the same story from the first consultant. Poor and ********* from a reputable company like Betway. I’m saddened by their customer service or rather the lack their of
Betway - South Africa
Betway - South Africa's reply20 Dec 2023, 09:50
Official
Hi Jare,

Please accept our apologies for the oversight. 

We kindly ask that you confirm if your query was attended to, if not, please outline the issue for us to work on your case. 

We look forward to your response.

Regards,
Betway Team