KM
Kabelo M
1 reviews | Active since May 2016
02 Aug 2025, 17:01
Terrible Service.
Disappointed with the service from Betway. Their customer always gives the same answer by giving a lead time of 48hrs. Deposited money through EFT and they said it will reflect in 48hrs, nothing to this hour. They are quick to receive money but slow to give service. Maybe this is sign to stop gambling I guess. Thank you for nothing Betway.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
04 Aug 2025, 06:59Hi Kabelo, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply04 Aug 2025, 06:59
Official
Hi Kabelo, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
08 Aug 2025, 08:46Hi Kabelo, Thank you for your review and for your patience in awaiting a follow-up from us. Please accept this reply as confirmation of the resolution to this deposit timeout. The funds were credited on 02 August. We would like to encourage you to make use of the alternative options to EFT deposits, as EFT transactions can be delayed and cause some frustration for our customers.
Please do try these options while we work on improving the overall EFT experience. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
Please do try these options while we work on improving the overall EFT experience. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
Betway - South Africa's reply08 Aug 2025, 08:46
Official
Hi Kabelo, Thank you for your review and for your patience in awaiting a follow-up from us. Please accept this reply as confirmation of the resolution to this deposit timeout. The funds were credited on 02 August. We would like to encourage you to make use of the alternative options to EFT deposits, as EFT transactions can be delayed and cause some frustration for our customers.
Please do try these options while we work on improving the overall EFT experience. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
Please do try these options while we work on improving the overall EFT experience. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team