SN
Siphiwe N

1 reviews | Active since Feb 2026

12 Feb 2026, 15:22

Terrible experience

Warm greetings My name Siphiwe Innocent Ngubeni However I have opened an account with betway and very same day deposited R50 but after few hours it says inactive account also tried their support and even called customer service no one came to my aid , I had a terrible experience just from the beginning....

0
Replies (5)
Betway - South Africa
Betway - South Africa's reply12 Feb 2026, 15:42
Official
Hi Siphiwe,   Thank you for your review. We appreciate the time you took to raise this matter.    One of our team members will follow up with you soon to address your concerns.   Thank you for sharing the thrill and the love of the game with us as part of the Betway family.    And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage    Regards,  Betway Team 
SN
Siphiwe N's update13 Feb 2026, 12:53
Reviewer Update
Hi one of your consultant did call but was swamped at work so asked her to call me and still waiting for the call...
Betway - South Africa
Betway - South Africa's reply13 Feb 2026, 13:02
Official
Hi Siphiwe,
 Thank you for your reply. A reply has been sent from our support desk to your email inbox, and we await your feedback to resolve this matter for you. Regards, Betway Team 
SN
Siphiwe N's update20 Feb 2026, 14:20
Reviewer Update
Betway team humbly request for assistance due to mistake was made
Betway - South Africa
Betway - South Africa's reply20 Feb 2026, 17:39
Official
Hi Siphiwe,   
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.   
 
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.   
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.   
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.   
 
Regards,  Betway Team