RH
Resham H

1 reviews | Active since Jan 2024

23 Jan 2024, 20:05

Terrible customer interactions and services!

I have never experienced such terrible customer service in my life.. 35 minutes on a chat for the agent to give me the incorrect information... Unbelievable Betway. Honestly.

0
Replies (6)
RH
Resham H's update23 Jan 2024, 20:11
Reviewer Update
The people working for Betway South Africa are damaging the Betway Brand and Name globally!!
Betway - South Africa
Betway - South Africa's reply24 Jan 2024, 08:58
Official
Hi Resham, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
RH
Resham H's update24 Jan 2024, 11:06
Reviewer Update
Okay you can contact me this time because I'm tired of dealing with useless agents.
Betway - South Africa
Betway - South Africa's reply24 Jan 2024, 12:21
Official
Hi Resham, 
Noted with appreciation, we will be in contact with you shortly. Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply26 Jan 2024, 17:10
Official
Hi Resham,
We have tried reaching out to you, sadly to no avail.

Kindly advise on a suitable time for us to contact you. Regards, Betway Team 
RH
Resham H's update31 Jan 2024, 08:59
Reviewer Update
This is becoming very ****ing irritating! Fix my account! I won many R150 cash prizes in the game of zones but 2 were not credited most recently last night. Credit my ****ing account!