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Item: Betway - South Africa
Rating: 1
Author: Werner E

I am EXTREMELY frustrated with Betway South Africa. I have MULTIPLE active Bets within my account that needs to be resulted. This means that I have the ability to withdraw physical money, but my bets are not being resulted. As soon as I get into contact with an agent, which seems almost impossible since I am being kicked out after almost an hour of waiting with the response client has left the chat. When I finally receive feedback from an agent, I have to keep hearing to wait at least 24 hours after the game has ended for my bets to be resulted.

This means I am unable to bet on any other games unless I deposit even more funds.

This is terrible and absolutely useless. I have used other betting sites and I have decided, as soon as my bets are resulted and withdrawn, I am closing my account, because I have had enough to say the least.

Helpful (0)

Replies (1)

Betway - South Africa's replyOfficial

19 Dec 2025, 09:37

Hi Werner,

Thank you for your review. We appreciate the time you took to raise this matter.

May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply19 Dec 2025, 09:37

Official