MN
Melrose N

1 reviews | Active since Nov 2023

29 Nov 2023, 20:00

Team Kgosi

I had a challenge with my account someone hacked it and tried to withdraw my balance i then called Betway consultants to help me with stopping the transaction it was successfully stopped and my money back in my account i then changed my password after that I tried to withdraw but it kept on saying pending i made several calls without getting the help I needed but today when I called the consultant by the name of Kgosi from Betway call centre managed to help me have my withdrawal paid after waiting for almost a week trying to solve the issue

He was very polite in a way that he also updated me on what was going on in just less than 3 hours with his help my withdrawal was paid into my bank account

If all consultants were like Kgosi all the problems we have regarding our accounts would be solved without any hassles

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply30 Nov 2023, 06:41
Official
Hi Melrose

Thank you for your review.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,
Betway Team