ST
Santie T
1 reviews | Active since Oct 2024
05 Dec 2024, 11:09
Support sucks and no reward for good deposits
Customer support is terrible I got through once after waiting for more than 20 minutes to get connected to an agent, then the agent did not even say sorry for the long wait.
I asked for a bonus after depositing R5000 with no returns and this person just said there is nothing available on your account.
This experience is ridiculous and I am so so disappointed.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
05 Dec 2024, 11:39Hi Santie,
Please note that support does not provide Free Codes, Vouchers, Bets, Bonuses or credits.
If you would like to boost your balance, please have a look at out wonderful promotions available to you here: https://www.betway.co.za/latestpromos
Regards,
Betway Team
Please note that support does not provide Free Codes, Vouchers, Bets, Bonuses or credits.
If you would like to boost your balance, please have a look at out wonderful promotions available to you here: https://www.betway.co.za/latestpromos
Regards,
Betway Team
Betway - South Africa's reply05 Dec 2024, 11:39
Official
Hi Santie,
Please note that support does not provide Free Codes, Vouchers, Bets, Bonuses or credits.
If you would like to boost your balance, please have a look at out wonderful promotions available to you here: https://www.betway.co.za/latestpromos
Regards,
Betway Team
Please note that support does not provide Free Codes, Vouchers, Bets, Bonuses or credits.
If you would like to boost your balance, please have a look at out wonderful promotions available to you here: https://www.betway.co.za/latestpromos
Regards,
Betway Team
ST
Santie T's updateReviewer Update
05 Dec 2024, 13:02That is unfortunate.
And the 20 minutes I have to wait to get to support?
And the 20 minutes I have to wait to get to support?
ST
Santie T's update05 Dec 2024, 13:02
Reviewer Update
That is unfortunate.
And the 20 minutes I have to wait to get to support?
And the 20 minutes I have to wait to get to support?
Betway - South Africa's replyOfficial
05 Dec 2024, 14:09Hi Santie,
We do apologize, but unfortunately we do experience high volumes.
We do apologize, but unfortunately we do experience high volumes.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team
Betway - South Africa's reply05 Dec 2024, 14:09
Official
Hi Santie,
We do apologize, but unfortunately we do experience high volumes.
We do apologize, but unfortunately we do experience high volumes.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team