MM
Mpumi M
1 reviews | Active since Oct 2023
24 Oct 2023, 11:07
Superb assistance wi...
Superb assistance with agent.
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
24 Oct 2023, 11:09 Hi Mpumi,
Thank you for your review.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply24 Oct 2023, 11:09
Official
Hi Mpumi,
Thank you for your review.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
MM
Mpumi M's updateReviewer Update
25 Oct 2023, 08:55Good morning
My numbers are *** I am using the betway app
I had been struggling to withdraw my fund from my betway app for 3 days now and I am not happy at all yesterday I was told by this morning the funds will be in my bank account but still the documents uploaded have not be verified this is ridiculous my last strike was when I called just now at 08:45 waiting for 5min to get through call center then the guy buy the name of Mzamo Or Zamo listened for 2 minutes and hung up. You need to resolve this issue I am very unhappy with you people.
My numbers are *** I am using the betway app
I had been struggling to withdraw my fund from my betway app for 3 days now and I am not happy at all yesterday I was told by this morning the funds will be in my bank account but still the documents uploaded have not be verified this is ridiculous my last strike was when I called just now at 08:45 waiting for 5min to get through call center then the guy buy the name of Mzamo Or Zamo listened for 2 minutes and hung up. You need to resolve this issue I am very unhappy with you people.
MM
Mpumi M's update25 Oct 2023, 08:55
Reviewer Update
Good morning
My numbers are *** I am using the betway app
I had been struggling to withdraw my fund from my betway app for 3 days now and I am not happy at all yesterday I was told by this morning the funds will be in my bank account but still the documents uploaded have not be verified this is ridiculous my last strike was when I called just now at 08:45 waiting for 5min to get through call center then the guy buy the name of Mzamo Or Zamo listened for 2 minutes and hung up. You need to resolve this issue I am very unhappy with you people.
My numbers are *** I am using the betway app
I had been struggling to withdraw my fund from my betway app for 3 days now and I am not happy at all yesterday I was told by this morning the funds will be in my bank account but still the documents uploaded have not be verified this is ridiculous my last strike was when I called just now at 08:45 waiting for 5min to get through call center then the guy buy the name of Mzamo Or Zamo listened for 2 minutes and hung up. You need to resolve this issue I am very unhappy with you people.
Betway - South Africa's replyOfficial
25 Oct 2023, 09:26Hi Mpumi,
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply25 Oct 2023, 09:26
Official
Hi Mpumi,
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
MM
Mpumi M's updateReviewer Update
25 Oct 2023, 09:37I expect for my documents to be verified and my funds deposited by 12 into my bank account as that is my won rightful money and should not have to run around like a headless chicken for days on end to attain it.
MM
Mpumi M's update25 Oct 2023, 09:37
Reviewer Update
I expect for my documents to be verified and my funds deposited by 12 into my bank account as that is my won rightful money and should not have to run around like a headless chicken for days on end to attain it.
Betway - South Africa's replyOfficial
25 Oct 2023, 09:57Hi Mpumi,
Thank you for your patience and allowing us the time to look into this.
We have tried reaching out to you with no avail to discuss the way forward.
Kindly advise on a suitable time to give you a call?
Regards,
Betway Team
Thank you for your patience and allowing us the time to look into this.
We have tried reaching out to you with no avail to discuss the way forward.
Kindly advise on a suitable time to give you a call?
Regards,
Betway Team
Betway - South Africa's reply25 Oct 2023, 09:57
Official
Hi Mpumi,
Thank you for your patience and allowing us the time to look into this.
We have tried reaching out to you with no avail to discuss the way forward.
Kindly advise on a suitable time to give you a call?
Regards,
Betway Team
Thank you for your patience and allowing us the time to look into this.
We have tried reaching out to you with no avail to discuss the way forward.
Kindly advise on a suitable time to give you a call?
Regards,
Betway Team
Betway - South Africa's replyOfficial
25 Oct 2023, 10:24 Hi Mpumi, Thank you for your review and for your patience in awaiting a follow up from us. Kindly note this reply as confirmation of the resolution of this matter. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
Betway - South Africa's reply25 Oct 2023, 10:24
Official
Hi Mpumi, Thank you for your review and for your patience in awaiting a follow up from us. Kindly note this reply as confirmation of the resolution of this matter. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team