DA
David A

1 reviews | Active since Jan 2026

09 Jan 2026, 10:57

Still Waiting

This is the 4th day with no communication from Betway!!!!

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply12 Jan 2026, 14:37
Official
Hi David,
Thank you for taking the time to speak with us earlier today. We value the opportunity to discuss your concerns and appreciate you sharing your feedback with us.

We will review the matters raised and consider the best way to address them. Please be assured that we will follow up with you as soon as we have an update.

Should you require any additional assistance in the meantime, please do not hesitate to reach out.

Regards, 
The Betway Team 
DA
David A's update14 Jan 2026, 16:58
Reviewer Update
Thanks for absolutely nothing - you waited 48 hours just to tell me that you cant assist. Laughable customer service - the only time anyone ever gets back to you is through the hello peter portal and even then it’s a waste of time. Account closed - time to move on to greener pastures…
Betway - South Africa
Betway - South Africa's reply15 Jan 2026, 11:24
Official
Hi David,  

Thank you for taking the time to speak with us over the phone. We truly appreciate every opportunity you provide for us to improve your experience.

Your comments remain invaluable as we continuously work to enhance our services and offerings. Your input helps us ensure that we deliver the best possible customer experience.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.   

 And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.   

Regards,  Betway Team