CN
Clifford N/A

1 reviews | Active since Feb 2022

08 Jun 2026, 10:48

Spammed Messages after OPT OUT 3 times

Imagine trying your site in 2021 with the free R100 to try. Did not log in since then. Now I am getting messages every day promoting whatever and then at the bottom of the messsages says STOP to opt out. Did that 3 times and still get messages. STOP

0
Replies (6)
Betway - South Africa
Betway - South Africa's reply08 Jun 2026, 15:58
Official
Hi Clifford, Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team

CN
Clifford N/A's update11 Jun 2026, 10:48
Reviewer Update
I still get messages every day, same message from Betway. I want this sorted or I am lodging a POPIA violation as I have responded a few times STOP!
Betway - South Africa
Betway - South Africa's reply12 Jun 2026, 15:56
Official
Hi Clifford,

 Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you. 

 And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.  

Regards, 

Betway Team 
CN
Clifford N/A's update12 Jun 2026, 16:05
Reviewer Update
Close the account linked to my phone number (same phone number I had for 20 years). I logged into the account and has nothing in it. Delete it and get rid of the sms's I get sent daily

CN
Clifford N/A's update12 Jun 2026, 16:18
Reviewer Update
Then stop the SMS's coming to me!
CN
Clifford N/A's update17 Jun 2026, 10:36
Reviewer Update
I will state is clearly one last time, I do not want promotional messages or anything floading my inbox. I have stated that I want it to stop, I have even opt out on the sms. Which do not seem to work.

You are clearly violating th POPIA act.

Right to Objection (Section 11(3)) & Right to Erasure (Section 24)

If this gets violated after this, I am filing a report to the information Regulator