MM
Mike M

1 reviews | Active since Oct 2024

30 Oct 2024, 09:43

Slow to review

My account has been locked for the past 6 days , I have submit all documents, yet nothing . It’s very frustrating.

0
Replies (10)
Betway - South Africa
Betway - South Africa's reply30 Oct 2024, 09:57
Official
Hi Mike,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
MM
Mike M's update30 Oct 2024, 10:03
Reviewer Update
how can I know that you are investigating the matter for me and working on a resolution? Because these is what I have been told for the past few days , still nothing .
Betway - South Africa
Betway - South Africa's reply30 Oct 2024, 10:05
Official
Hi Mike,  Thank you for your review and for your patience in awaiting a follow-up from us.   Kindly allow us some time to look into your account and assist you effectively.

Your patience is appreciated. Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply31 Oct 2024, 09:13
Official
Hi Mike, 

Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note the relevant department will be in contact with you regarding your account.

Regards,
Betway Team
MM
Mike M's update31 Oct 2024, 14:05
Reviewer Update
I’m here still waiting
MM
Mike M's update31 Oct 2024, 14:06
Reviewer Update
Still waiting
Betway - South Africa
Betway - South Africa's reply31 Oct 2024, 14:15
Official
Hi Mike,  Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you privately on this platform providing feedback regarding your query.  Regards, Betway Team 
MM
Mike M's update03 Nov 2024, 12:21
Reviewer Update
Thank you , my account has been resolved ..
MM
Mike M's update13 Nov 2024, 12:28
Reviewer Update
Y account has been locked again
Betway - South Africa
Betway - South Africa's reply14 Nov 2024, 07:24
Official
Hi Mike, 

Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note the relevant department will be in contact with you regarding your account.

Regards,
Betway Team