TK
Thapelo K

1 reviews | Active since Apr 2025

19 Apr 2025, 15:49

Shortage of money

I did a withdrawal of two hundreds from using instant can of standard bank two days ago but to my surprise when I withdrew the money from the ATM only 100 came out Tried to reach Standard bank but they problem it's on betway side when I reach betway they tell me it's not their problem they send me 200 voucher yes I received the voucher but 200 voucher gave me 100

So to my guess they both can't help me I have a loss of 100 such big companies with big names can't help with such small amount it's a disgrace shame

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply19 Apr 2025, 21:50
Official
Hi Thapelo, 
 
Thank you for sharing your review. We appreciate your feedback and value your patience. 
 
Our office hours are Monday to Friday. We'll respond promptly upon our return to provide assistance and resolve your issue. 
 
Thank you for your understanding.
 
Best regards,
Betway Team