1 reviews | Active since May 2020
Service
I have had a problem with Betway and was very dissatisfied with the service I was getting from them. Whenever I played ezugi and evolution my bets were being rejected at crucial times of betting. I logged onto their chat service and was assured someone would call me. After two weeks nothing happened. I was frustrated and was ready to cancel my membership with them. I contacted the support app to do this and I spoke to a reprasentitive Norman. I think that was his name. He put me at ease and apologised and really explained everything to me and humbly apologised. I feel much better and he has really restored my faith in Betway South Africa. Thank you for going the extra mile and really remedying a hopeless situation.
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
